Privacy Policy
Last Updated: February 12, 2026
At 4School, operated by O4School Ltd, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform, in compliance with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws.
1. Information We Collect
We collect information that you provide directly to us or that is generated through your use of the platform, including:
- Personal Identifiable Information (PII): Names, email addresses, phone numbers, and home addresses of students, parents, and staff.
- Academic Records: Enrollment status, grades, attendance, and behavioral assessments.
- Financial Information: Payment history and outstanding balances for school fees processed via our partners (Paystack, Squad).
- Communication Data: Messages and notifications sent via our integrated channels, including WhatsApp.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the 4School platform services for your educational institution.
- Facilitate academic management, reporting, and enrollment tracking.
- Process school fee payments and manage financial reconciliations.
- Send automated reminders and school-wide announcements.
- Ensure the security, integrity, and NDPR compliance of our data processing activities.
3. Information Sharing & Analytics
We do not sell your personal information. We do not use third-party analytics trackers. We share data only with:
- Authorized School Personnel: Access is restricted based on defined roles within your institution.
- Service Providers: Essential partners such as Paystack/Squad for payments and Meta for WhatsApp communications.
- Legal Compliance: When required by law or to protect the safety and rights of our users.
4. Data Retention & Deletion
We retain your data for as long as your school maintains an active subscription with 4School or as permitted by the school administration. Schools have the right to:
- Export and copy their data at any time.
- Request the permanent deletion of their data from our platform upon termination of service.
5. Data Security
O4School Ltd implements robust technical and organizational measures to protect your data against unauthorized access, including industry-standard encryption. We regularly review our security practices to ensure alignment with NDPR requirements.
6. Your Rights
Under the NDPR, you have the right to access your data, request corrections, object to certain processing activities, and request data portability. Concerns can be directed to your school administrator or our Data Protection Office.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect the most recent changes.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact O4School Ltd at:
Email: admin@4school.app